这篇文章将教你如何使用Gmail网站或移动设备上的Gmail应用程序来恢复忘记的邮箱密码。
步骤
方法 1 的 2:
使用Gmail网站
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1
前往http://www.gmail.com。点击链接,或在网络浏览器中输入网址,访问Gmail官网。
- 如果浏览器没有自动填充邮箱地址或电话号码,请在网页中的空栏里输入相应的信息,点击 下一步。
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2
点击密码栏下方的忘记密码?按钮。
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3
输入你记住的最后一个密码,点击下一步。
- 如果你不记得之前使用的任意一个密码,请点击灰色对话框底部的尝试不同的问题。
- 继续点击尝试不同的问题 ,直到你看到一个知道答案的问题,回答问题后,点击 下一步。
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4
按照屏幕上出现的提示进行操作。网站会提示你进行以下操作:
- Gmail账户关联的手机号码会收到一条恢复短信,请确认恢复信息;
- Gmail账户关联的邮箱会收到一封邮件,请确认邮件中的验证码;
- 如果你已设置过恢复邮箱账户,那么请前往邮箱,确认验证邮件。或者
- 输入你可以立刻查看的邮箱地址,以接收验证消息。
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5
打开谷歌发来的邮件或短信。
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6
在屏幕的空栏中输入邮件或短信里的验证码。
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7
在新密码一栏,输入新密码,并确认它。
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8
点击更改密码。
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9
点击接受。此时,你已成功恢复了Gmail邮箱的密码,可以使用新密码来登陆邮箱了。
- 如果你无法输入过去使用过的密码,或者你关联的电话、邮箱或备用邮箱无法接收验证消息,网站会要求你“简要地告诉我们为什么你无法访问自己的账户”。请在这里输入理由,点击 提交。
- 谷歌会在3-5个工作日内回复你,反馈情况并解决问题。
方法 2 的 2:
使用Gmail 应用程序
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1
打开Gmail应用程序。它的图标是红色和白色的,图案看上去像是一个密封的信封。
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2
轻触+ 添加一个邮箱地址。
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3
轻触Google按钮。
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4
在对应的空栏内输入Gmail账户关联的邮件地址或电话号码。
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5
轻触右下角的下一步。
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6
轻触密码栏下方的忘记密码?。
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7
输入你记住的最后一个密码,轻触下一步。
- 如果你不记得之前使用的任意一个密码,请轻触密码栏下方的尝试其它登陆方式。
- 继续点击尝试不同的问题 ,直到你看到一个你知道答案的问题,回答问题后,轻触 下一步。
-
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8
按照屏幕上出现的提示进行操作。网站会提示你进行以下操作:
- Gmail账户关联的手机号码会收到一条恢复短信,请确认恢复信息;
- Gmail账户关联的邮箱会收到一封邮件,请确认邮件中的验证码;
- 如果你已设置过恢复邮箱账户,那么请前往邮箱,确认验证邮件。或者
- 输入你可以立刻查看的邮箱地址,以接收验证消息。
-
{"smallUrl":"https:\/\/www.zenmeban.com\/images_en\/thumb\/0\/0a\/Recover-a-Gmail-Password-Step-18-Version-4.jpg\/v4-460px-Recover-a-Gmail-Password-Step-18-Version-4.jpg","bigUrl":"https:\/\/www.zenmeban.com\/images\/thumb\/0\/0a\/Recover-a-Gmail-Password-Step-18-Version-4.jpg\/v4-728px-Recover-a-Gmail-Password-Step-18-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
9
打开谷歌发来的验证邮件或短信。
-
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10
在屏幕的空栏中输入邮件或短信里的验证码。
-
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11
在新密码一栏,输入新密码,并确认它。
-
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12
轻触下一步。
-
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13
轻触接受。此时,你已成功恢复了Gmail邮箱的密码,可以使用新密码来登陆邮箱了。
- 如果你无法输入过去使用过的密码,或者你关联的电话、邮箱或备用邮箱无法接收验证消息,网站会要求你“简要地告诉我们为什么你无法访问自己的账户”。请在这里输入理由,然后轻触 提交。
- 谷歌会在3-5个工作日内回复你,反馈情况并解决问题。